We need more companies like Panic. I’m a huge fan.
I use Nova constantly, and even the sunset Code Editor.
Anyway, Panic passed through tariffs and got a refund. Now, they’re refunding customers.
“When you ordered from us, we charged you for the tariff we were being charged by the US government for every Playdate we manufactured,” Panic said in an email informing customers about the refund. “We treated it like any other tax, and passed it along as a line item at checkout.”
“It’s just not our money to keep, and it felt really good to give it back,” Panic CEO Cabel Sasser said in an email to Game Developer. “That’s an easy way to know you made the right decision.”